Appeals Policy

The NCHP has a policy for appeals based on the core principles of:

• Honesty
•  Openness
•  Integrity
•  Inclusion
•  Valuing of difference
•  Equal opportunity
•  Freedom of choice
•  Empowerment of the individual

Appeals from a student are in the first instance reviewed by the Board at the next scheduled Board meeting, or later if the student needs more time, giving the student ample opportunity to explain their viewpoint and to represent themselves or have an appointee do so on their behalf. They may appeal on the basis of 

• an error in administration
•  an unfair, biased or incorrect assessment
•  illness or other mitigating circumstances

The result of the review will be conveyed to the student in person on the day if the Board feel able to come to an immediate decision, or within 14 days by letter.

In the event of a student being dissatisfied with the outcome or process of their appeal, the grievance can be assessed independently by a member of the NCHP, from a different centre, who's recommendation will be considered by the Board at the next scheduled meeting. The result of this final hearing will be conveyed to the student by letter within 14 days.

The appeal process will be monitored on an annual basis by the Board and statistical information about appeals and complaints following appeals will be produced. Names of individuals concerned with incidents will not be published.